Additional Fees

Additional Fees

Customer acknowledges that the Services may require additional costs. Customer acknowledges and agrees they will be solely responsible for paying these additional costs. No prior Customer approval is required for these additional costs. Payment obligations are non-cancelable and fees paid are non-refundable.

The following are examples of Additional Fees:

• PROPOSALS
  • Creating proposal for Customer's Client..........................................................................................................................$1000 per proposal
• PROJECTS:
  • Request for additional surveys beyond Service Plan survey limit...................................................................................$3500 per survey + out of pocket
    
• KICKOFF:
  • Leading a kick-off call with Customer's Client.................................................................................................................$500 per meeting
    
• TIMELINE:
  • Rush fee for a timelines less that our Standard Project Timeline.................................................................................$2500 per project
  • Rush fee for a timelines less that our "Rush" Project Timeline....................................................................................$3500 per project
  • Rush fee for a timelines less that our Analytics Timeline.............................................................................................$2000 per project
• QUESTIONNAIRE DEVELOPMENT:
  • Request for additional survey questions beyond Service Plan question limit...........................................................$1000 per survey + $25 per question
  • Request for additional survey question types beyond Service Plan limit...................................................................$500 per question type, per survey
• SURVEY PROGRAMMING:
  • Request for changes to the programmed link beyond typos / grammar after programming...........................................$500 per survey
• FIELDING / DATA COLLECTION:
  • Adding additional Fielding Type after survey writing.......................................................................................................$500 per survey
  • Adding additional Sample Group after survey writing.....................................................................................................$500 per Sample Group, per survey
  • Changing sample specifications of Sample Group after fielding launch..........................................................................$500
• DATA ANALYSIS:
  • Adding new data cuts with crosstabs outputs...................................................................................................................$500 per banner
  • Adding new analysis beyond the scope of a standard project..........................................................................................$1000
    
  • Adding new advanced analytics.......................................................................................................................................$2000
  • Raw data delivery (pending license)................................................................................................................................$500
• REPORTING:
  • Additional deliverables.....................................................................................................................................................$1000 per report
• PRESENTATION:
  • Additional stakeholder presentations...............................................................................................................................$500 per presentation
• FOLLOW-UPS:
  • Follow-ups request 1-week or more after presentation....................................................................................................$1000 per report
• OTHER
  • Translation of survey or programmed links......................................................................................................................TBD